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Independent IT Consulting · North West

Big-company IT skills, without the big-company price tag.

Cloud, security, networking and phone systems for small businesses and teams. Built by someone who has run IT inside regulated legal and financial environments, and knows how to keep things calm.

Replies within 2 hours in working hours No lock-in contracts Free 30-minute consultation No VAT to add

Experience delivering in regulated and certified environments

FCA regulated SRA regulated ISO 27001 aligned Cyber Essentials certified Legal sector Financial services GDPR ITIL v4 service management FCA regulated SRA regulated ISO 27001 aligned Cyber Essentials certified Legal sector Financial services GDPR ITIL v4 service management
How it works

Simple, and no surprises.

Three steps from "something's not right" to sorted.

STEP 01

Get in touch

Tell me what is going wrong or what you want to achieve. The first 30-minute chat is free, with no obligation.

STEP 02

Clear plan and price

I look at it and give you a straight quote or rate, agreed before any work starts. You always know what it will cost.

STEP 03

Sorted, and supported

I fix it properly and leave things documented. And I am here if you need a hand again down the line.

Response times: within 2 hours during working hours, and never more than 24 hours.

Joe Chapman-Taylor, independent IT consultant
Who you deal with

Hello — I’m Joe.

I am Head of IT for a multi-site group, and I take on a small number of consulting clients alongside it. That means no account manager, no rotating helpdesk, and no junior doing the work while a senior name sits on the proposal.

Eight years in IT, most of it in regulated legal and financial environments. When you call, you get me.

More about me
FREE

Not sure where your IT stands? Take the free IT health check. An independent look at your security, backup, costs and current provider, with a written summary you keep. No cost, no obligation, no sales sequence.

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Pricing

Fair, transparent rates.

Senior help at a fraction of agency rates, with no long contracts, no VAT on top, and a clear quote before anything starts.

By the hour or day
£85 / hour

£450 per day · 2 hour minimum

Fixed-fee projects
from £750

Quoted in full before work starts

Fractional IT Director
from £350 / month

A Head of IT without the salary

No VAT to add — the price quoted is the price you pay.

Questions

Good to know

How quickly will you respond?

Every enquiry gets a response within 24 hours maximum. Anything that arrives during working hours is usually answered within 2 hours. If it is urgent, call or WhatsApp me and I will do my best to jump straight on it.

What areas do you cover?

Remote support across the whole UK, and on-site around West Lancashire and the North West, including Skelmersdale, Ormskirk, Wigan, Preston and Southport.

Do you work in regulated environments?

Yes. I have worked extensively in legal and financial settings, including FCA and SRA regulated firms, and within ISO 27001 and Cyber Essentials Plus certified environments. I understand what auditors ask for and how to evidence it.

Can you review our current IT provider?

Yes, and it is one of the most useful things I do. I carry out independent assessments of environments, in-house teams and MSP contracts, and give you a straight view of what is working, what is not, and whether you are getting value for what you are paying.

Will you work alongside our existing IT team?

Happily. A lot of my work is supporting an in-house team rather than replacing it, whether that is extra capacity on a project, a second opinion on a design, or helping them implement something new.

Do I have to sign a long contract?

No. Work is either pay-as-you-go, a fixed-price project, or a rolling monthly retainer you can cancel at any time. I do not do three-year managed service contracts.

What does it cost, and is there VAT on top?

Ad-hoc work is £85 an hour or £450 a day, and projects start at £750 with guide prices published on the pricing page. I am not VAT registered, so there is no 20% to add on top of any of it.

Do you only work with Microsoft?

Microsoft 365, Azure and Intune are my core, but I also cover networking, phone systems, CRM and general business IT. If it is business technology, ask me.

Is my data safe?

Yes. I only ever access your systems with your permission, and I follow good security practice on every job. Nothing is touched without you knowing.

Can you help outside business hours?

Some evening and weekend availability by arrangement, alongside standard weekday support. Migrations and cutovers are often best done out of hours anyway.

Ready to get it sorted?

Send a quick support request and I will come back to you, within 2 hours in working hours and always within 24.