IT support & consulting in Wigan.

Working with Wigan businesses

Wigan has a broad mix of manufacturing, distribution and professional services, and a lot of businesses in the 20 to 100 staff range — the size where IT has outgrown one capable person doing it alongside another job, but does not yet justify a full-time IT manager.

That gap is exactly what fractional IT leadership is for. It is also an area where several national managed providers compete hard on price, so an independent view on whether a contract is worth what you are paying is often worth having before you renew.

What I help Wigan businesses with

• Fractional IT director — senior IT leadership a few days a month
• IT and provider assessments — an independent view on whether you are getting value
• Security and Cyber Essentials — hardening and certification support
• Microsoft 365 — setup, migration and tidying up
• Azure and cloud migration — off ageing servers onto something manageable
• Networking — firewalls, wi-fi and multi-site connectivity
• Phone systems — reviews and cloud voice migrations
• Ad-hoc IT support — a senior pair of hands when you need one

Areas covered around Wigan

Wigan town centre, Standish, Orrell, Ashton-in-Makerfield, Hindley and Leigh. Remote support is available anywhere in the UK, and a good deal of this work does not need anyone on site at all.

Why use an independent rather than a managed provider

Managed providers do a genuinely useful job, but they are selling a monthly contract and every recommendation carries that incentive. I am not reselling anything and I do not want a three-year commitment. If the honest answer is that your current setup is fine, I will tell you that.

You also deal with me directly rather than a rotating helpdesk. Same person every time, someone who currently runs an IT function for a living.

Costs

Ad-hoc work is £85 an hour or £450 a day, projects start at £750, and fractional IT leadership runs from £350 a month. No VAT to add. Full guide prices are published openly.

Response times: within 2 hours during working hours, and never more than 24 hours.